Helpful details

Frequently asked questions

Clear answers about using the catalog and starting an order inquiry.

How do I request an item?

Choose product options where available, select a quantity, and add the item to your bag. From the bag, use Email order inquiry to prepare a message with your selections. No payment is taken on this site.

Does the bag mean an item is in stock?

No. The bag is a request list. The catalog export does not confirm current stock, so availability is confirmed by email before an order is arranged.

What does Buy It Now do?

Buy It Now adds the selected variant and quantity to your request list and opens the email-order-inquiry route. It does not charge a payment method or complete an order.

How should I care for a wig?

Start with the actual material label and the product-specific information. See Wig & Apparel Care for general handling and storage guidance.

How do wholesale inquiries work?

Tell us about your store through the wholesale inquiry. We review the assortment and terms, then confirm quote and order arrangements by email. MOQ, case packs, pricing, origin, and lead times are confirmed in the quote.